Ratings & Reviews
Resident Reviews
|Recommended: YesQuiet, only 5 miles from the beach — Love that it is gated, so it makes the community very quiet. There is a train right behind the complex, but you get use to it and hardly notice it. Im a beach bum, so being 5 min from the beach is a plus.
response from property -Thank you Lauren for the review. I am glad to hear you are enjoying your stay with us!
|Recommended: YesResident — Great community. Very laid back living.
Thank you for your review. I am so happy to hear that you are enjoying your residence with us at The Landing! If you need anything please do not hesitate to contact us! We love hearing from you.
Robin Belmont and Team!
|Recommended: YesConvenient location, beautiful apartments, dog friendly — I enjoy the convenient location to downtown St. Augustine. The apartments are high end and beautiful. They are, also, dog friendly with a dog park and area to bathe your dog. Parking can be very frustrating and hearing your neighbors closing their cupboard doors or even stomping around their apartments is doubly frustrating. But I do enjoy living here very much.
Good Morning Rhonda,
Thank you so much for the review. I am happy to hear that you are enjoying your stay with us at The Landing. I understand your frustrations with the noise. Apartment living can be an adjustment. We are aware of the concerns regarding the noise traveling. We do our best to educate all new residents about apartment living and sensitivity to the surrounding apartments when it comes to noise. Unfortunately, the noise does travel easily throughout the apartments. This is a different type of challenge but we are doing what we can to limit your frustrations. Should you experience excessive noise complaints please do not hesitate to contact me at the leasing office. Quiet hours are 10 pm to 8 am.
Again, thank you so much for taking the time to give us a review.
Warmest Regards.
Robin Belmont
Property Manager
|Recommended: YesBeautiful apartments and love the staff The apartment were not build very good and can literally hear everything from both floors above me. It’s ridiculous to be honest. Wish the installation was better so i could actually enjoy living h — The noise is too much. The older couple above me literally stomp around all morning
And night. I can’t wait til my lease is up but the apartments themselves inside are stunning and love the pool. The staff is AMAZING It’s a shame the noise can’t be controlled.
Heather
Thank you for your review. I realize we discussed this concern the other day via telephone but I wanted to respond to your review as well.- I hope that things are improving. We now have a protective services patrol at our community each night. Should you have a noise complaint after hours they can address it immediately for you. I will call you shortly to follow up. Attached are the directions for downloading the app.
• Click on this link from the phone:
https://c0ect240.caspio.com/dp.asp?AppKey=eeda3000f0b57bfe55424494859f
Enter:
• User name: The Landing
• Password: gpslanding (only the password is case-sensitive)
Once logged in, you will find this icon: that you can click for instructions to save a shortcut/ icon to your phone for quick access.
|Recommended: YesIt is ok — it is very nice to live and the staff is excellent know a lot of knowledge
Roseann:
Thank you for the review! We love having you here- Enjoy your new apartment! Let me know if you need anything at all.
|Recommended: NoGreat Amenities, Loud Apartments — I love the location and amenities but I can hear all of my neighbors, sometimes I even can make out words in their conversations.
Thank you for your review. We do realize that apartment living is a difficult adjustment. Sound does travel and we are trying are best to implement the quiet hours of 10pm to 8am each day. We now have a protective services company that is here each night. Should you have a concern during quiet hours please do not hesitate to contact them. You can download the app on your mobile phone for access.
Please follow these instructions to access the new Community Security Portal on your mobile phone:
• Click on this link from the phone: https://c0ect240.caspio.com/dp.asp?AppKey=eeda3000f0b57bfe55424494859f
Enter:
• User name: The Landing
• Password: gpslanding (only the password is case-sensitive)
Once logged in, you will find this icon: that you can click for instructions to save a shortcut/ icon to your phone for quick access.
Please let me know if I can assist you in the future. Glad you are enjoying your stay with us. We love having you as a resident as well!
Robin
|Recommended: YesWowwwwwwwwwwwwwwwwwwwww — its very nice
Thank you so much for your kind words. We would appreciate the opportunity to speak with you in more detail regarding the noise issues that you are having. Please contact Robin at the leasing office at 904.825.1255.
Thanks,
Kenny
Regional Manager
|Recommended: YesGreat Property Just needs a few things. — I love living at the landing I have recommended it to many of my friends that have since moved in as well The only thing is that staff said there would be more machines added to the gym as the buildings were finished, but I have been here for 4 months now and there is still the same 4 pieces of equipment in there. I would be happy to recommend some equipment that would be useful As a resident I would also like to see recycling added, as I believe that this community is too large and its environmental impact too great to not have a comprehensive recycling program as an option for all its people.
-Sarah, 4-303
Sarah -
Thanks for your review. I am happy that you are enjoying your living experience at the Landing. In addition, that you for your feedback. We will be adding additional equipment in the fitness center in the near future. I am also in the process of exploring recycling opportunities for the community. Thanks again for providing critical feedback. It is greatly appreciated.
Thanks,
Kenny
|Recommended: YesNice looking property, Daniela is great. — It is priced right for St. Augustine but the amenities could be better.
Dustin -
Thanks for your review! We greatly appreciate it. Also, thanks for the kind works about Daniela. She is AWESOME and we greatly appreciate her. Could you please contact a member of our office team to discuss ideas that you have for additional amenities? Your input is greatly appreciated.
Thanks again,
Kenny
Regional Manager
